Our growing team of instructional designers (or as we call them, learning designers), graphic designers, courseware developers and project managers work together to create innovative, interesting workplace learning solutions for a wide range of clients in the private, public and not-for-profit sectors.
We’re currently seeking an additional intermediate learning designer to work on-site in Ottawa, Ontario, Canada.
We’re looking for someone who fundamentally objects to dull eLearning and believes in creating appealing, effective, accessible, inclusive, respectful—and often surprising—learning materials.
You will be both the learner’s advocate and the link between project team members who work together to create solutions that improve workplace performance.
In general, you will:
- Identify gaps in each target audience’s performance and in existing information or training they receive
- Validate learning objectives
- Design effective and engaging learning solutions to meet those objectives
- Collaborate with clients, subject matter experts, graphic designers and courseware developers throughout the design, development and implementation phases, while meeting clients’ requirements, project schedules and budgets, instructional design models and eLearning best practices
… And specifically, you, intrepid learning designer, will be responsible for these tasks.
You design and develop effective training solutions
You create training design plans, storyboards, audio and video scripts, facilitator tools, participant guides, performance support tools and learning assessments that are clear, concise, grammatically correct and appropriate for the target audience.
You collaborate with clients, colleagues and supervisors in a creative, constructive way
- You share information and expertise with clients, project team members and colleagues as appropriate to support team-building and the design and development processes
- You use effective questioning techniques and active listening skills when collaborating with project team members
- You solicit and graciously accept constructive feedback from clients, colleagues and supervisors and tactfully provide it when needed
- You deliver presentations that engage audiences and communicate clear messages
- You use collaboration and consensus-building skills to successfully facilitate meetings and pitch ideas persuasively
- You use effective negotiation and conflict resolution skills
You continuously advocate for learners
- You demonstrate empathy for each project’s target audience, by putting yourself in learners’ shoes to anticipate their performance-related needs, interests, preferences and challenges
- You focus relentlessly on the learning experience of the target audience, to create engaging and effective learning solutions that are also respectful, accessible, diverse and inclusive
- You spot and polish the sparkle in existing instructional materials, client lore and information gathered from research, observation, experience, reflection and reasoning to create engaging learning solutions
You ensure that training solutions meet quality, technical and accessibility standards
- You pay attention to detail and consistently achieve the highest levels of quality in the work you produce, while respecting the parameters of project scope, schedule, budget and appropriateness
- You work quickly and efficiently on multiple tasks under deadline pressure, while meeting standards of quality
- You understand and address accessibility considerations and requirements for learning solutions
- Understanding and addressing accessibility considerations and requirements for learning solutions
- You know how to wrangle MS Word (and to a lesser extent PowerPoint and Excel) and are familiar with Adobe Captivate, Articulate Storyline and Rise and Trivantis Lectora
You’ve made it this far! Just make sure you have:
- A post-secondary degree or diploma in something that in some way relates to instructional design or workplace learning
- 3-5 years’ experience as an eLearning instructional designer
- Exceptional written and verbal communication skills, strong analytical and organizational skills, creativity, visual and design thinking, aptitude for collaboration and facilitation, proven attention to detail and commitment to quality, and aptitude for learning and using new technologies
- Ideally, the ability to work in English and French
If we’ve just described you, this is the point where you update your CV, pull together a portfolio you can share, and drop us a line at firstname.lastname@example.org. We look forward to meeting you!